Delivery and Returns Policy

TERMS OF SERVICE

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OVERVIEW

Delivery and Returns Policy

Delivery:

We aim to package and ship all of our orders within 3 days, orders may take between 5 and 7 working days to arrive. We deliver our products through 1st Class Royal Mail, to UK customers only. Free Shipping is available to UK customers, on all orders over £75.

Returns:

You have up to 7 days, beginning with the day after you received the goods, to cancel the order. To do so please email us. You must keep reasonable care of the goods and, unless the goods were faulty or mis-described, pay the return costs. A full refund will be made within at most 30 days.

v.3.0 March 2018 Edited & customised by: Vanilla Chef LTD

Vanilla Chef - Specialist Tea Supplier and Hot and Cold Drinks Retailer